Terms of service

Terms of Service**

**1. Introduction** Welcome to the Broadway Piano Rescue website, located at 1216 Broadway, New York, NY. By accessing or using our website and services, you agree to comply with and be bound by these Terms of Service. If you do not agree to these terms, please do not use our website or services.

**2. Services Offered** Broadway Piano Rescue specializes in piano tuning, repair, and maintenance services. Our services are designed to enhance the sound and performance of your piano while ensuring its longevity. By scheduling an appointment with us, you consent to the service details and pricing outlined at the time of booking.

**3. Booking and Payment** Appointments can be scheduled via our website or by contacting us directly. Payments for services are due upon completion unless otherwise agreed in writing. We accept various payment methods, including credit cards and other electronic payment systems.

**4. Cancellations and Rescheduling** We understand that schedules can change. If you need to cancel or reschedule your appointment, please do so at least 24 hours in advance. Cancellations made less than 24 hours prior may incur a fee. We endeavor to accommodate your needs within reasonable bounds.

**5. Liability** While our skilled technicians take every precaution to ensure your piano is serviced safely and effectively, Broadway Piano Rescue is not liable for any accidental damage beyond our reasonable control. Our liability is limited to the value of the initially scheduled service.

**6. Privacy Policy** We value your privacy and are committed to protecting your personal information. Any data collected through our website or during service appointments will be handled in accordance with our Privacy Policy.

**7. Changes to Terms** Broadway Piano Rescue reserves the right to modify these Terms of Service at any time. Any changes will be posted on this page, and your continued use of the website and services constitutes acceptance of the updated terms.

**8. Contact Information** For any questions or concerns regarding these Terms of Service or our services, please contact us at 9177190162. We strive to provide high-quality service and prompt assistance to all our clients.

**Effective Date** These Terms of Service are effective as of 04/17/26. Thank you for choosing Broadway Piano Rescue. We look forward to serving you and your piano needs.

Program Name: Broadway Piano Rescue SMS Notifications

Program Description
Broadway Piano Rescue SMS Notifications provide customers with appointment confirmations, scheduling updates, technician arrival notices, service follow-ups, and occasional promotional offers related to piano tuning and repair services.
Opt-In Consent
By providing your mobile phone number and opting in through our website, service request forms, or other written or verbal methods, you expressly consent to receive recurring SMS (text) messages from Broadway Piano Rescue.
Consent is not a condition of purchase. Message frequency varies.
Opt-Out Instructions
You can cancel the SMS service at any time. Text STOP to our number. After you send "STOP", you will receive a confirmation message, and you will no longer receive SMS messages from us.
To rejoin, sign up again as you did initially.
Help & Support
Reply HELP for assistance at any time, or contact us directly:
Email: [email protected]
Phone: (insert your business number)
Message Frequency
Message frequency varies depending on your interactions with us, but typically includes appointment-related notifications and occasional service updates or offers.
Message & Data Rates
Message and data rates may apply for messages sent to you from us and from you to us. Please contact your wireless provider for details about your plan. Twilio 
Carrier Disclaimer
Wireless carriers are not liable for delayed or undelivered messages.
Privacy Policy
We respect your privacy. Your information will not be sold or shared with third parties for marketing purposes.
View our privacy policy here:
https://broadwaypianorescue.com/privacy-policy
Supported Carriers
Our SMS program is supported by most major U.S. carriers, including but not limited to AT&T, Verizon, T-Mobile, and others. Delivery is not guaranteed.
Changes to Terms
We reserve the right to modify or terminate this messaging program at any time. Updates will be posted on this page.
Contact Information
Broadway Piano Rescue
Email: [email protected]
Phone: 9177190162